Payment Information

This website is operated by Four Season Technology (Thailand) Co.,Ltd. This page explains our payment method, order charges and how to contact us about payment questions.

Payment Method

We currently accept Cash on Delivery (COD) only. No online advance payment is required when placing your order. When your order is delivered, please pay the amount due using a collection method available from the carrier at that time.

We do not currently offer online card payments, digital wallets, bank transfer or instalment payment options at checkout.

Currency and Charges

Product prices and COD amounts are in Thai baht (THB). Before submitting your order, please review the merchandise amount, applied discounts, applicable taxes, shipping fee and order total.

We do not charge an additional payment processing fee or COD surcharge. Shipping is calculated separately under our Shipping Policy. The applicable shipping fee and total amount due will be displayed at checkout before you submit your order.

For standard delivery areas, orders with a merchandise subtotal of THB 1,500 or more after discounts qualify for free shipping. Below this threshold, shipping is calculated according to parcel weight and the applicable FLASH EXPRESS rates. Remote Areas, Islands and Tourism Economic Areas are excluded from free shipping regardless of order value, and the actual applicable shipping fee will be charged. Please see our [Shipping Policy](https://th.store.tapo.com/policies/shipping-policy) for details.

Payment on Delivery and Order Enquiries

Please check your order details and the amount due when paying on delivery. If the amount requested by the delivery representative differs from your order confirmation, please check with the representative and contact us for assistance.

For questions about placing an order, delivery or payment, please provide your order number, if available, a description of the issue and any relevant messages. Do not send account passwords, card security codes or one-time verification codes by email, phone or contact form.

Personal Information and Refunds

Please see our [Privacy Policy](https://th.store.tapo.com/policies/privacy-policy) for information about how personal information is collected, used and shared.

Returns and refunds are subject to our [Refund Policy](https://th.store.tapo.com/policies/refund-policy). For questions about a refund for a COD order, please contact our customer service team to confirm the applicable process.

Contact Us

Company: Four Season Technology (Thailand) Co.,Ltd.

Customer service and after-sales email: [tapothai@foxmail.com](mailto:tapothai@foxmail.com)

Phone: [+66 86 372 7637](tel:+66863727637)

Customer service hours: Business days, 10:00 AM–5:00 PM (Thailand time, UTC+7)

Head office: 93/669 Moo 4, Bang Si Mueang Subdistrict, Mueang Nonthaburi District, Nonthaburi 11000, Thailand